Privacy Policy

Last updated: June 2025. This Privacy Policy describes how Sensory Isolation Tank collects, uses, and protects your personal information when you visit our website or purchase products from our store.

Information We Collect

When you place an order, create an account, or contact us, we may collect:

• Contact information: name, email address, phone number, and shipping address
• Order information: product selections, quantities, and transaction details
• Communication records: emails, phone calls, and form submissions
• Technical data: IP address, browser type, and pages visited (via cookies and analytics)

How We Use Your Information

• Processing and fulfilling your orders, including shipping and delivery
• Sending order confirmations, shipping updates, and tracking information
• Responding to customer inquiries and providing product support
• Improving our website, products, and services based on customer feedback
• Complying with legal obligations and preventing fraud

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only with trusted service providers who help us operate our store (such as payment processors, shipping carriers, and hosting providers), and only as necessary to fulfill your orders and provide customer service. All service providers are bound by confidentiality obligations.

Data Security

We protect your personal information using industry-standard security measures, including 256-bit SSL encryption for all transactions. Payment information is processed through PCI-compliant payment gateways and is not stored on our servers. Access to personal data is restricted to authorized personnel only.

Cookies

Our website uses cookies to remember items in your shopping cart, remember your preferences, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality, including the ability to add items to your cart.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at info@sensoryisolationtank.com or +1 (501) 358-6042.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: